Oneview Blog

My Health Memory Goes Live at The Children's Hospital, Westmead, Sydney, Australia

Oneview Healthcare is delighted to provide its innovative patient engagement solution at The Children’s Hospital at Westmead, part of Sydney Children's Hospitals Network.  My Health Memory is an integrated bedside system that unlocks a new world of entertainment and communication options for parents, as well as forming a foundation for future sharing of health information to support each child’s health journey.

The new bed-end TVs and bedside tablets give patients and families access to world class entertainment including free-of-charge Foxtel, web browsing, social media, Skype, inbuilt games, movies on-demand and free- to-air TV.

Clinical features will be introduced in a phased approach, including education and patient goal assignment and screen-casting of radiology images to the bedside. These features will revolutionise care and will culminate in patients eventually being able to manage many aspects of their care through a unique App.

On July 31, 2016, My Health Memory went live on Westmead’s Camperdown ward where children are treated for cancer. Oneview Healthcare’s Outcomes Manager, Ben Williams shares the following personal account of the Go Live day.

by Ben Williams, Oneview Healthcare Outcomes Manager

After a few weeks of bed closure, the patients were rolled bed-by-bed back into the Camperdown ward. Khanh, Larissa and I had the privilege of orientating the patients and families to their new bedside tablets and TVs.

I wish we could have shared with you some of the kids’ reactions. There were many smiles when we ran through the functionality and entertainment. For those kids who were too sick to smile, there were some very appreciative parents.

If you haven’t been to a cancer ward at a children’s hospital, let me tell you, I’m not sure if there are many more emotional places on earth. There is much grief and desperation, alongside inspirational courage against adversary, and sometimes you get to experience all these emotions in a few hours.

It’s a really hard slog for these kids and families, and after today, I can confidently say the hard work putting the platform together has really positively impacted these people’s lives. Yes, there’s still a lot more work to be done, many more wards to go live, an app to be developed and wayfinding devices to be installed. But for now, thank you all for your efforts. In particular locally, Khanh Tran and Larissa Mason who are exceptionally dedicated and talented!

My Health Memory forms part of Sydney Children’s Hospitals Network’s commitment to ‘Safer, Smarter, Stronger’ services for children and families. The roll-out is expected to be completed at The Children’s Hospital at Westmead in early 2017 and will also be installed at Sydney Children’s Hospital, Randwick.

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